Returns Policy

Last Updated: 26/08/2024

1. Introduction

At Infotech, we strive to ensure that you are satisfied with our services. This Returns Policy outlines the process for requesting a refund or return.

2. Eligibility for Returns

To be eligible for a return, the service must meet the following conditions:

• The request must be made within 5 days of purchase.
• The service must not have been fully delivered or utilized.
• The service must not have been customized or personalized.

3. Non-Refundable Services

The following services are non-refundable:

• Customized or personalized services that have been initiated or completed.
• Digital Marketing / Graphic Design / Other Service where premium stocks are purchased (In that case the amount that is utilized by service will not be refundable).
• Any service that has been used or downloaded by the customer.

4. Refund Process

To request a refund, please contact us at infotechcompany85@gmail.com with your project details and reason for the return. Once your request is received, we will review it and notify you of the approval or rejection of your refund.

5. Processing Time

If approved, your refund will be processed, and a credit will be applied to your original method of payment within 2 days.

6. Changes to This Policy

We may update our Returns Policy from time to time. We will notify you of any changes by posting the new policy on our website.

7. Contact Us

If you have any questions about our Returns Policy, please contact us Here!

PLEASE NOTE: We do not accept any kind of responsibility for any loss or damage from any transaction. We are just a service provider and not a financial institution. We are not responsible for any kind of financial loss or damage.